introduction
We recognize the importance of our customers’ privacy and are committed to protecting it. This privacy policy explains how we collect, use and disclose personal information about you. This policy applies to all personal information we collect through our website, mobile applications, and other services.
Information we collect
We collect different types of personal information about you, including:
Contact information: such as your name, email address, and phone number.
Address information: such as your home or work address.
Payment information: such as credit card number or bank account information.
Request information: such as the type of services you requested and the date and time of your request.
Rating information: such as comments you provide to us about our services.
We also collect non-personal information about you, such as your IP address, your web browser, and your operating system.
How we use your information
We use your information for various purposes, including:
Providing our services: We use your information to provide our laundry and ironing services to you, including processing and delivering your orders.
Communicating with you: We use your information to communicate with you about your orders, your account, and our other services.
Improving our services: We use your information to improve our services and develop new products and services.
Marketing Purposes: We use your information to send you promotions and other marketing messages.
How we share your information
We share your information with other third parties only in the following circumstances:
With service providers: We share your information with service providers who help us provide our services, such as shipping and payment processing companies.
To comply with the law: We share your information with the appropriate authorities when we are required to do so by law or if we have reason to believe that you have engaged in illegal activity.
To protect our rights: We share your information with other third parties to protect our rights or property.
We do not sell your personal information to any third party.
Safety
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure or modification. However, we cannot guarantee that your personal information is 100% secure.
Your options
You have the following choices regarding your personal information:
Accessing and Updating Your Information: You can access and update your personal information through your online account.
Opting out of marketing communications: You can opt out of our marketing communications by clicking the unsubscribe link at the bottom of any marketing email.
Deletion of your information: You may request deletion of your personal information by contacting us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and advise you to check this page regularly.
call us
If you have any questions about this Privacy Policy, you may contact us at info@tala-clean.com.