Information about our services
Frequently Asked Questions
What types of laundry services do you offer?
We offer a comprehensive range of laundry services to meet your diverse needs, Including:
- Washing, drying and folding: We expertly clean, dry and fold clothes, towels, linens and bedding.
- Dry cleaning: We handle your delicate clothes with the utmost care, We guarantee that it looks its best.
- Specialized services: We offer shoe, carpet, and other specialized laundry services upon request.
Do you use environmentally friendly products?
Yes, We are committed to reducing our environmental impact. We use environmentally certified detergents, softeners, and other cleaning products whenever possible.
How do I prepare my laundry for pickup or delivery?
- Sort your laundry: Separate light and dark colors to prevent color bleeding.
- Empty pockets: Remove any items to avoid damage or loss.
- Sensitive elements: Place delicate items in mesh laundry bags to protect them during washing.
- Special instructions: Include any special care instructions for specific garments.
How long will it take to get my laundry back?
Our standard response time is 1 business day. We also offer express service for an additional fee.
What if I have a lost or damaged item?
In the rare instance that an item is missing or damaged, We will work hard to investigate and resolve the issue. Please contact our customer service team immediately if you have any concerns.
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